Chats in noApp is a feature that allows users to communicate with the end-user in real-time. It is a way of sending messages (text + images + videos + docs) back and forth between two or more people through the noapp platform.
Chats can be handled by members of your team. We refer to them as ‘Agents’. Agents can handle specific tasks and provide assistance to users in realtime over whatsApp.
👇 Click here to know more about the agents & admin roles.