At noApp, the mobile number used with your WhatsApp Business API is called a WA Channel. There can be multiple channels within a same account, given they are linked under same WABA.

Below are the steps on how you can add a new channel for your business at noApp.

STEP 1: Click on ‘Settings’ icon located at the top navigation bar.

STEP 2: Go to ‘WA Channels’ tab as shown below. All of your connected numbers/channels would be shown in the list.

STEP 3: Click on ‘Add new channel’ button. Please read the instructions carefully before proceeding ahead.

⚠️ IMPORTANT

Please note that the following process needs to be followed only when you are using a new number, which is not linked to any personal WhatsApp account or an API provider like WATI, Gupshup or Haptik,etc.

Migration of a number involves a different process, which you may read here.

When you click on ‘OK, I understood’ button in the popup, follow these steps to move ahead.

1. Click on ‘Already have a 360Dialog account? Login’ and proceed with your credentials.

Please click on ‘Already have a 360Dialog account? Login’ while adding a new channel, so as to ensure the process runs smoothly.

You’d already be having credentials to the 360Dialog account. Please co-ordinate with your account manager at noApp, if facing any issues.

Login on 360Dialog

1. When logged in, click on ‘add a new number right now’

Add a new number.

1. Continue with the personal Facebook account which is an admin of your Meta Business Suite, and has 2FA on.

for example, here Simon Scholz

Continue with personal Facebook account